About Us

OUR VISION
Franson Insurance was founded in 1980 by Gerald Franson.  We are a leading Insurance Provider of Auto, Life, Casualty and Property Insurance.  Integrity, Reliability and Operational Excellence are hallmarks of our service to our customers.

OUR VALUES AND BELIEFS
We believe in the diversity of our workforce, and in the dignity of the individual.  We are committed to the respect and safety of our employees.  To succeed in providing our customers with the best possible service, we will endeavor to generate a climate of openness and trust.  We are dedicated to fostering an environment which instills both employee and customer satisfaction..

CUSTOMER RIGHTS
1.  The customer will always come first!
2.  The customer has the right to question any and all action taken with regards to premium, type of coverage, exceptions, limitations, periods of coverage and anything pertaining to his/her coverage.
3.  The customer will always be informed to the very best coverage available.
4.  The customer will always be given the very best service available concerning claims processing, follow up and completion of claim processing.
5.  The customer will expect and will receive efficient response any time they ever have a question or concern.
6.  The customer will be treated with respect.
7.  Should the customer have a problem and cannot get it resolved, the Franson Insurance Agency will do whatever is required for complete customer satisfaction..
8.  Customer confidentiality is always maintained.

BACKGROUND
Franson Insurance employees 11 people with over 115 combined years Insurance Experience.  We represent over 15 fine companies and have been in business since 1980.  We are a member of the Professional Insurance Agents Association and the Independent Insurance Agent Association.